We accept payments via major credit/debit cards and PayPal.

Yes! Trade customers can sign up for an account and place orders on our dedicated trade website: trade.stoptheclockdesign.com.

We ship products worldwide. Orders within the UK are sent via Royal Mail First Class Standard Delivery. International orders are shipped via Royal Mail International Standard Delivery.

UK orders typically arrive within 1–2 business days depending on Royal Mail service times.

International delivery times may vary depending on your location but usually take 5–10 business days. Please note that delivery times may be affected by public holidays or unforeseen delays with Royal Mail.

Shipping costs are calculated and shown at checkout based on your location and order size.

Currently, we do not offer tracked shipping services. Orders are sent via standard delivery services.

Yes, all our greeting cards are blank inside, allowing you to add your own personal message.

We're sorry to hear that! If your product arrives damaged, please retain the item and contact us within 7 days of receipt. You can email us at info@stoptheclockdesign.com or call us on 01457 763 335. We'll work with you to resolve the issue as quickly as possible.

Unfortunately, we cannot accept returns for change of mind. However, if there is an issue with your order, please contact us on the form below, and we’ll do our best to assist.

At this time, we do not offer a gift-wrapping service. However, all items are carefully packaged to ensure they arrive in perfect condition.